Refund policy

Last Updated: July 2026 

At BLINKADDA, we value customer satisfaction. To ensure fairness and prevent misuse, replacements and refunds are provided only for verified, genuine claims.

Replacement Window :-

You can request a replacement within 7 days of receiving your order if:

The product is damaged during transit

The product has a manufacturing defect

You received an incorrect product

❌ Change-of-mind, dislike, or no-reason returns are not allowed.

As per the Consumer Protection Act, 2019, consumers are entitled to replacement or refund for defective, damaged, or incorrectly supplied goods.

Replacement Eligibility :-

To qualify, the product must:

Be in original condition (except if defective)

Be unused

Include all original tags, manuals, and accessories

Be returned in original packaging

Include valid proof of purchase

Mandatory Unboxing Video :-

A clear unboxing video is required for claims involving:

Damage

Manufacturing defect

Wrong product received

Video Requirements:

Record from the moment the sealed package is opened

Continuous, unedited video only (no photos, screenshots, AI content)

Show clearly:

Outer shipping package

Inner packaging

Product

Visible damage or defect

❌ Claims without valid unboxing video will be rejected.

Fraud & AI-Generated Proof Policy :-

Submission of fake, edited, or AI-generated media is strictly prohibited. 

BLINKADDA reserves the right to:

Reject fraudulent claims

Block accounts permanently

Recover losses and legal expenses

Initiate civil or criminal action if required

Legal Note: Fraudulent proofs may attract action under IPC Sections 420 (Cheating) and 468 (Forgery).

Delivery & Third-Party Issues :-

For missing, tampered, or transit-damaged packages:

Unboxing video is mandatory

Verified cases of fraud/theft may lead to legal action

Processing Timeline :-

Replacement: Initiated after verification

Refunds: After inspection

UPI :- Within 48 hours after approval. 

Credit/Debit Card, Net Banking & Other Online Payments :- 5–7 business days. 

Cash on Delivery (COD) :- Refunded via bank transfer or UPI after verification. 

Missed or Refused Delivery :-

Missed delivery? BLINKADDA will re-attempt free of cost

Refused delivery without reason? Shipping charges may apply

Contact Us

Email: support@blinkadda.com

WhatsApp: +91 7043571845

Timing: Monday - Saturday, 10 AM – 6 PM